Niaz Studio
Effective Date: 3 December 2025

Thank you for shopping at Niaz Studio. This Shipping Policy outlines how we process, handle, and deliver orders placed through our website (niazstudio.com).

By placing an order, you agree to the terms listed below.

1. Order Processing Time

Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed the next business day.
Processing delays may occur during high-volume periods, sales events, or unforeseen technical issues.

We will notify you if your order requires additional verification or information.

2. Shipping Methods & Delivery Time

We offer multiple shipping options depending on your location:

a. Domestic Shipping (Within the USA)

Estimated delivery time: 3–7 business days

b. International Shipping

Estimated delivery time: 7–21 business days
Delivery time varies depending on the destination country, customs clearance, and courier availability.

Note:
Delivery estimates are provided by courier services and may vary.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

Delivery location
Package weight and dimensions
Selected shipping method

Customers can review total shipping costs before completing the order.

4. Tracking Your Order

Once your order is shipped:

You will receive a confirmation email
A tracking number will be provided
You can monitor delivery progress using the courier’s tracking portal

If you do not receive a tracking number within 48 hours after shipment notification, please contact us.

5. Incorrect or Incomplete Addresses

Please ensure your shipping details are accurate.
Niaz Studio is not responsible for:

Delays caused by incorrect addresses
Lost packages due to inaccurate information
Additional charges for reshipping

If a package is returned due to an incorrect address, the customer is responsible for reshipping fees.

6. Customs, Duties & Taxes (For International Orders)

International shipments may be subject to:

Customs duties
Import taxes
Local handling fees

These charges are not included in product prices or shipping costs.
The buyer is fully responsible for paying any applicable customs fees.

Niaz Studio is not responsible for:

Delays caused by customs
Packages held by customs authorities

7. Lost, Delayed, or Damaged Shipments

a. Delayed Shipments

Delivery times are estimates. We do not guarantee specific delivery dates.

b. Lost Packages

If your package is marked as delivered but you did not receive it:

Check with neighbors or building management
Verify shipping address
Contact the courier
Notify us immediately

c. Damaged Items

If products arrive damaged:

Take clear photos of the damage
Contact us within 48 hours
We will assist with replacement or refund depending on the situation

8. Order Changes & Cancellations

You may request changes or cancellation before the order is shipped.

Once shipped:

The order cannot be cancelled
You must follow the standard return process

9. Return Shipping

Return shipping costs are governed by our Refund & Return Policy.

Return shipping fees are the customer’s responsibility, unless the product is defective or incorrect.
Original shipping fees are non-refundable.

10. Contact Information

If you have questions about shipping or need help with an order, contact us:

Niaz Studio
Email: sales@niazstudio.com
Phone: +1 818-573-9108
Address: 1209 Mountain Road PL NE 6707, Albuquerque, New Mexico 87110, USA