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Niaz Studio
Find answers to the most commonly asked questions about ordering, shipping, returns, products, and support. If you don’t find your answer here, feel free to contact us anytime.
1. General Questions
Q1. What is Niaz Studio?
Niaz Studio is a trusted online store offering premium microphones, speakers, studio equipment, and sound accessories for creators, musicians, and everyday users.
Q2. How can I contact customer support?
You can contact us via:
Email: sales@niazstudio.com
Phone: +1 818-573-9108
Address: 1209 Mountain Road PL NE 6707, Albuquerque, New Mexico 87110, USA
2. Orders & Payments
Q3. How do I place an order?
Simply browse our website (niazstudio.com), add items to the cart, and complete checkout using your preferred payment method.
Q4. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and secure online payment gateways.
Q5. Can I cancel or change my order after placing it?
Yes, but only before the order is shipped.
Once shipped, cancellations are not possible.
3. Shipping & Delivery
Q6. Do you ship worldwide?
Yes! We offer both domestic (USA) and international shipping.
Q7. How long does shipping take?
- USA: 3–7 business days
- International: 7–21 business days
Delivery time may vary depending on location and courier availability.
Q8. Will I receive a tracking number?
Yes. Once your order is shipped, we will email you a tracking number to monitor your delivery status.
Q9. What if I entered the wrong shipping address?
Please contact us immediately.
If the order has already shipped, we cannot make changes and are not responsible for incorrect addresses.
4. Returns & Refunds
Q10. What is your return policy?
You may return unused items in original condition within 14 days of delivery.
Please review our full Refund & Return Policy for details.
Q11. Do I have to pay for return shipping?
Yes, customers are responsible for return shipping unless the item was defective or incorrect.
Q12. How long does it take to receive my refund?
Once we receive and inspect the returned item, refunds are processed within 5–10 business days.
5. Product Questions
Q13. Are the product images accurate?
We strive to provide accurate photos and descriptions, but colors may vary slightly due to lighting and screen settings.
Q14. Do your products come with a warranty?
Selected products may include a manufacturer warranty.
Warranty details will be provided on the product page if applicable.
Q15. Are refurbished or used items sold?
No. Niaz Studio only sells brand new and high-quality products.
6. Account & Security
Q16. Do I need an account to place an order?
No, you can checkout as a guest.
However, creating an account provides faster checkout and access to order history.
Q17. Is my payment information secure?
Yes. Payments are processed through secure third-party gateways.
We do not store your full payment details.
7. Other Questions
Q18. Do you offer bulk or wholesale discounts?
Yes. Contact us at sales@niazstudio.com for business or bulk purchase inquiries.
Q19. How do I stay updated about new products or promotions?
Follow our social media pages (add your links if you have them) or subscribe to our newsletter.
Q20. What if I still need help?
You can reach out anytime via email or phone.
We respond within 24–48 hours.
Need More Help?
If your question wasn’t answered here, feel free to contact our support team:
Niaz Studio
📧 Email: sales@niazstudio.com
📞 Phone: +1 818-573-9108
📍 Address: 1209 Mountain Road PL NE 6707, Albuquerque, New Mexico 87110, USA
🌐 Website: niazstudio.com